Please visit the Government Covid Information and Guidelines for Covid19 information, or see specific Norton Medical Centre - Covid19 Information for information within the practice such as face masks and sick notes.

Welcome to Norton Medical Centre

Please do no contact the practice about COVID Vaccinations

Please do not contact the Practice about COVID vaccinations as we currently have no information about when and how they will be offered to patients

Please do no contact the practice about COVID Vaccinations

Norton Medical Centre Covid19 Information, Facemasks, Appointment etc

For all updated information and alerts about facemasks, appointments, prescriptions, staff shortages, clinics and services impacted by Covid19 during the pandemic please visit our Norton Medical Centre Covid Information Page

Norton Medical Centre

Here you will be able to find a wide range of information about the practice and the services we provide. At Norton Medical Centre we pride ourselves on delivering first class medical services to each of our 17,500+ patients. The practice operates a personal list system, meaning that all patients, including children have been allocated a named, accountable GP. We constantly strive to improve the care for our patients by acting upon the feedback we receive.

Flu Vaccine Information

Everyone in an at risk group is recommended to get a Flu Vaccine every year. This year there has been a higher demand than usual and so you may be asked to wait to be vaccinated while supplies are distributed nationwide. For more information about the flu please see the public health information Why am I being asked to wait to have my Flu Vaccine

Privacy Notice

We have updated and published our Privacy Notice, this details the information that we store, use and how we keep it protected.

For further information please see our full Privacy Notice here. The Privacy Notice will open in a new page in .PDF format.

Due to the Coronavirus we have had to make decisions to amend how we work and how we process data to ensure we can still provide patient care. We have made a supplementary privacy notice to explain the changes that we have made due to the pandemic.

For further information please see our full Supplementary Covid Privacy Notice hereThe Supplementary Privacy Notice will open in a new page in .PDF format.


We offer a range of different appointments to try to provide flexibility for our 17,600 patients to access an appointment appropriate to their needs. Appointments can be booked online, by telephone and in surgery. To book appointments Online you must first register for Online Services, more information on how to sign up to our Online Services can be found on our How to sign up to SystmOnline – Online Services page.

For more information about our Appointments please visit our Appointments page page.

Online Services

SystmOnline - Online Services, can be used to book Appointments, order repeat prescriptions, view future appointments, cancel appointments, view test results and see your Medical Records. For further information about SystmOnline please visit our About Online Services

To use our online servcies you will need to complete our Online Services registration form. and return it to the practice along with some identification. For further information on acceptable I.D. and how to sign up to our Online Services please visit our How to sign up to SystmOnline – Online Services page.

General Practice is Open Information Extended Hours Information NHS Medical Data Information Domestic Abuse Information Domestic Abuse Help Information Saturday Appointment Information Don't Order Medication you Don't Need Information

Integrated Urgent Care Service

Please see the video below for further information about the Urgent Care Services in Stockton-on-Tees.

7-Day Extended Access

Hartlepool & Stockton Health are offering 7-day access to GPs, Nurses, and Healthcare Assitants at three practices across Hartlepool and Stockton. Appointments can be booked by calling Norton Medical Centre during normal working hours.

Keeping People Connected

Catalyst are taking part in a new project ‘Keeping People Connected’, which aims to support people with learning disabilities and autism during the Covid-19 pandemic who may have little or no support.

Armed Forces veteran friendly Accredited

We are an Armed Forces veteren friendly accredited GP Practice. View further NHS health care for the Armed Forces community with links here

The NHS Friends and Family Test

You can now provide feedback on your experiences at Norton Medical Centre by completing a short survey. Your feedback is greatly appreciated and will help us to improve our services.

Click here to take the survey

View the latest results from the Friends and Family Test

Choose Well