How to Use Online Services - SystmOnline

SystmOnline can be used to book appointments, order prescriptions, view test results and view your medical record depending on the level of access you have requested. To help users get the most out of their Online Services we have included video playlists for the web, android and iOS (apple) versions to help update your information, book an appointment and order repeat medication.

To order your medications online we recommend using the Web Version as this gives you easier access to request additional information. You can download a SystmOnline user guide for the web version.

Click here to DOWNLOAD our online services guide

Click here to use our online services

How to use the Web Version of SystmOnline

The following video playlist will help update your information, book an appointment and order repeat medication using the Web Version of SystmOnline.

You can download a SystmOnline user guide for the web version here

How to use the Android Version of SystmOnline

The following video playlist will help update your information, book an appointment and order repeat medication using the Andoroid Version of SystmOnline.

How to use the iOS (apple) Version of SystmOnline

The following video playlist will help update your information, book an appointment and order repeat medication using the iOS (apple - iPad/iPhone) Version of SystmOnline.

Keeping your records safe

For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society: Keeping your online health and social care records safe and secure.