Please visit the Government Covid Information and Guidelines for Covid19 information, or see specific Norton Medical Centre - Covid19 Information for information within the practice such as face masks and sick notes.

How to Order Repeat Prescriptions

Ordering Your Repeat Prescription

There are numerous ways to order your prescription. Please remember it does take TWO FULL WORKING DAYS for a prescription to be processed and at reception, please allow an extra day if you are collecting from a pharmacy.

1. You can complete a form at reception and gain access online to your prescriptions. If you do not have access to the internet but have a representative who does, you can complete a form to allow them to register and order on your behalf.
THIS IS AVAILABLE 24/7 EVEN WHEN THE SURGERY IS CLOSED!

2. You can pop into the Surgery with your sideslip or complete one of our forms in reception with your details and list of medications on and place it into the designated and confidential white prescriptions box.

3. You can post your prescription requests or put them in the letterboxes on either side of the Surgery if we are not open.

Information

Click here to order Repeat Medications online
Patient instructions for ordering repeat medication online
NMC Guide to Ordering Prescriptions Booklet
NMC Over The Counter Medication Information
Click here for more Over The Counter Medication information

IMPORTANT Information for Patients - FRAUD REPEAT PRESCRIPTIONS

BE AWARE of non-NHS repeat prescription services
We are aware that repeat prescription services that are not legitimate NHS services are currently being advertised. Be cautious if an individual offers to pick up your prescription for you at a cost

Any advertisement for a legitimate NHS service offering repeat prescription service will display the NHS logo and the contact details of the organisation(s) providing this. If you have any questions or concerns about a service that you have seen advertised in your local area, please check with the County Durham and Tees Valley Clinical Commissioning Group (CCG), please ring 01642 746909.
For more information click here