Hartlepool & Stockton Health
We are offering appointments in the evening and on the weekends on behalf of your GP Practice.
You can see a local Nurse or GP for the following:
Diabetes
COPD
Asthma
Other ongoing problems•
Please book an appointment through the Norton Medical Centre reception team - Tel 01642 745 350
From 1st April 2017 there will be some changes to the urgent cares services in Stockton and Hartlepool. Please see the video below for further information.
Hartlepool & Stockton Health are offering 7-day access to GPs, Nurses, and Healthcare Assitants at three practices across Hartlepool and Stockton. Appointments can be booked by calling Norton Medical Centre during normal working hours.
You can now provide feedback on your experiences at Norton Medical Centre by completing a short survey. Your feedback is greatly appreciated and will help us to improve our services.
View the latest results from the Friends and Family Test
Norton Medical Centre
Billingham Road
Norton
Stockton-on-Tees
TS20 2UZ
Tel: 01642 745350
Monday to Friday 8:00am - 6:00pm
The practice is closed on Thursdays between 12 noon and 2:00pm for staff training.
We are occasionally closed for training sessions, please see separate notices in the surgery and on the website for specific dates.
Closure dates can be viewed with our Opening Hours Page along with opening times.
Staff Training - Thursday 18th September 2025 Closed from 12:00 noon - Surgeries in Hartlepool and Stockton, including Norton Medical Centre, will be closed for Protected Learning Time (PIL) If you require routine healthcare, we will open as normal at 8.30am on Friday 19th September 2025. For emergency healthcare, please contact 111 or 999 as appropriate.
Please use our Online Consultation Service to contact us online for an appointment or for queries by using our eConsultation link
From Monday 27th November, our eConsultation service and telephone lines will both open from 8.30am.
Please note we close eConsultations when we have reached safe capacity.
When the practice is closed call 111 for medical help or visit Out of Hours
Call 999 for Health Emergencies
The Partners are naturally very disappointed that concerns have been identified by CQC but are eager to address these. Our main priority is to ensure our patients continue to have access to good quality and safe medical care. Patients can be reassured that we are working closely with CQC, the ICB and the LMC, to make the identified improvements following our CQC inspection and patients should continue to access services from this practice as normal.
