Please use our eConsultation to contact us online for an appointment or for queries. Norton Medical Centre - Covid19 Information for information within the practice such as face masks and sick notes.
Please note we are closed Thursday afternoons between 12 noon and 2pm. For more information please see our Opening Times

Norton Medical Centre

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How to Use Online Services - SystmOnline

SystmOnline can be used to book appointments, order prescriptions, view test results and view your medical record depending on the level of access you have requested. To help users get the most out of their Online Services we have included video playlists for the web, android and iOS (apple) versions to help update your information, book an appointment and order repeat medication.

To order your medications online we recommend using the Web Version as this gives you easier access to request additional information. You can download a SystmOnline user guide for the web version.

Click here to DOWNLOAD our online services guide

Click here to use our online services

How to use the Web Version of SystmOnline

The following video playlist will help update your information, book an appointment and order repeat medication using the Web Version of SystmOnline.

You can download a SystmOnline user guide for the web version here

How to use the Android Version of SystmOnline

The following video playlist will help update your information, book an appointment and order repeat medication using the Andoroid Version of SystmOnline.

How to use the iOS (apple) Version of SystmOnline

The following video playlist will help update your information, book an appointment and order repeat medication using the iOS (apple - iPad/iPhone) Version of SystmOnline.

Keeping your records safe

For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society: Keeping your online health and social care records safe and secure.

Download from Google Play Download from the App Store

About SystmOnline How to sign up to SystmOnline Sign in

Contact Us

Address

Norton Medical Centre
Billingham Road
Norton
Stockton-on-Tees
TS20 2UZ

Tel: 01642 745350

Monday to Friday 8:00am - 6:00pm

PLEASE NOTE

Norton Medical Centre will be closed from 12 noon on Thursday 16th May for Staff Training - Surgeries in Hartlepool and Stockton, including Norton Medical Centre, will be closed for Protected Learning Time (PIL) If you require routine healthcare, we will open as normal at 8.30am on Friday 17th May 2024. For emergency healthcare, please contact 111 or 999 as appropriate.

PLEASE NOTE

The practice is closed on Thursdays between 12 noon and 2:00pm for staff training.

We are occasionally closed for training sessions, please see separate notices in the surgery and on the website for specific dates.

Closure dates can be viewed with our Opening Hours Page along with opening times.

Online

Please use our Online Consultation Service to contact us online for an appointment or for queries by using our eConsultation link

eConsult

From Monday 27th November, our eConsultation service and telephone lines will both open from 8.30am.

Please note we close eConsultations when we have reached safe capacity.

Out of Hours

When the practice is closed call 111 for medical help or visit Out of Hours

Emergencies

Call 999 for Health Emergencies

 
 

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