Please use our eConsultation to contact us online for an appointment or for queries. Norton Medical Centre - Covid19 Information for information within the practice such as face masks and sick notes.
Please note we are closed Thursday afternoons between 12 noon and 2pm. For more information please see our Opening Times

Norton Medical Centre

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Patient Self Help

For minor conditions patients may be able to help themselves with rest and/or over the counter medication. If you’re unsure if you need to see a GP, Nurse, Health Care Assistant or other Health Care Provider you can visit NHS Choices or Patient Help information to find the most appropriate service or for help and advice to treat minor conditions.

NHS Choices

For a Health A-Z, Medicine A-Z, Help you get the treatment you need and search for NHS services such as a GP, dentist, A&E, Pharmacy and Urgent Care.


Patient Information

Expert Health Articles, Tips and Information.


Long Covid Information

Practical Advice for patients that have long Covid Symptoms can be seen in this downloadable advice guide.

Patient Self-Referral Patient Participation Group Appointments Register as a Patient Medication Queries About SystmOnline Contact General Information

Contact Us


Norton Medical Centre
Billingham Road
TS20 2UZ

Tel: 01642 745350

Monday to Friday 8:00am - 6:00pm


Norton Medical Centre will be closed from 12 noon on Thursday 16th May for Staff Training - Surgeries in Hartlepool and Stockton, including Norton Medical Centre, will be closed for Protected Learning Time (PIL) If you require routine healthcare, we will open as normal at 8.30am on Friday 17th May 2024. For emergency healthcare, please contact 111 or 999 as appropriate.


The practice is closed on Thursdays between 12 noon and 2:00pm for staff training.

We are occasionally closed for training sessions, please see separate notices in the surgery and on the website for specific dates.

Closure dates can be viewed with our Opening Hours Page along with opening times.


Please use our Online Consultation Service to contact us online for an appointment or for queries by using our eConsultation link


From Monday 27th November, our eConsultation service and telephone lines will both open from 8.30am.

Please note we close eConsultations when we have reached safe capacity.

Out of Hours

When the practice is closed call 111 for medical help or visit Out of Hours


Call 999 for Health Emergencies


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