To use our online servcies you will need to complete our Online Services registration form. and return it to the practice along with some identification. Acceptable forms of identification include:
If you do not have any of the above please speak to a member of staff. Please note that existing online users will be asked provide identification if they wish to access their medical records online.
The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.
For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society: Keeping your online health and social care records safe and secure.
About SystmOnline How to use SystmOnline Sign inNorton Medical Centre
Billingham Road
Norton
Stockton-on-Tees
TS20 2UZ
Tel: 01642 745350
Monday to Friday 8:00am - 6:00pm
The practice is closed on Thursdays between 12 noon and 2:00pm for staff training.
We are occasionally closed for training sessions, please see separate notices in the surgery and on the website for specific dates.
Closure dates can be viewed with our Opening Hours Page along with opening times.
Please use our Online Consultation Service to contact us online for an appointment or for queries by using our eConsultation link
From Monday 27th November, our eConsultation service and telephone lines will both open from 8.30am.
Please note we close eConsultations when we have reached safe capacity.
When the practice is closed call 111 for medical help or visit Out of Hours
Call 999 for Health Emergencies
The Partners are naturally very disappointed that concerns have been identified by CQC but are eager to address these. Our main priority is to ensure our patients continue to have access to good quality and safe medical care. Patients can be reassured that we are working closely with CQC, the ICB and the LMC, to make the identified improvements following our CQC inspection and patients should continue to access services from this practice as normal.