We are providing extra sessions on a Saturday morning for appointments only. Opening times 8:30am - 11.30am for routine care.
| Urgent care | Routine care | |
| Monday | 8:00am - 4:00pm | 8:30am - 6:00pm |
| Tuesday | 8:00am - 4:00pm | 8:30am - 6:00pm |
| Wednesday | 8:00am - 4:00pm | 8:30am - 6:00pm |
| Thursday | 8:00am - 4:00pm | 8:30am - 12:00pm 3:00pm - 6:00pm |
| Friday | 8:00am - 4:00pm | 8:30am - 6:00pm |
| Saturday | Closed | 10:00am - 01:00pm Appointments Only |
| Sunday | Closed | Closed |
The surgery is closed on all public holidays.
Please note that the surgery will be closed for staff training on the following days/times:
Staff Training - Tuesday 23rd January Closed from 12:00 noon - Surgeries in Hartlepool and Stockton, including Norton Medical Centre, will be closed for Protected Learning Time (PIL) If you require routine healthcare, we will open as normal at 8.30am on Friday 24th January 2025. For emergency healthcare, please contact 111 or 999 as appropriate.
When the surgery is closed you can access medical help or advice by calling 111. You should use the NHS 111 service if you urgently need medical help or advice but it is not a life-threatening situation. The call handler will assess your need and direct you to the most appropriate service. Your local Pharmacist may also be able to help with minor ailments (coughs, colds, sore throats, hay fever etc.) or queries about medication.
For immediate, life-threatening emergencies call 999.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
Call 111 if:
You can also get medical advice by using the NHS symptom checker.
You can find more information about NHS 111 on their website.
Norton Medical Centre
Billingham Road
Norton
Stockton-on-Tees
TS20 2UZ
Tel: 01642 745350
Monday to Friday 8:00am - 6:00pm
The surgery will be closed from 12 noon on Thursday 23rd January 2025 for Staff Training.
You will still be able to request medication during this period via online services or order slips in post box.
Patients should contact 111 if urgent medical advice is needed.
The surgery will re-open as normal 8am on Friday 24th January.
Thank you for co-operation during this time.
The practice is closed on Thursdays between 12 noon and 2:00pm for staff training.
We are occasionally closed for training sessions, please see separate notices in the surgery and on the website for specific dates.
Closure dates can be viewed with our Opening Hours Page along with opening times.
Please use our Online Consultation Service to contact us online for an appointment or for queries by using our eConsultation link
From Monday 27th November, our eConsultation service and telephone lines will both open from 8.30am.
Please note we close eConsultations when we have reached safe capacity.
When the practice is closed call 111 for medical help or visit Out of Hours
Call 999 for Health Emergencies
