Please use our eConsultation to contact us online for an appointment or for queries. Norton Medical Centre - Covid19 Information for information within the practice such as face masks and sick notes.
Please note we are closed Thursday afternoons between 12 noon and 2pm. For more information please see our Opening Times

Norton Medical Centre

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Norton Medical Centre - Care Data

About Your Medical Records

This section is all about how your medical records are used by Norton Medical Centre and other NHS care providers. There is a lot of information about information sharing so please take the time to read it carefully before making any choices. Please be assured that you will still receive the same standard of care from all NHS organisations regardless of your preferences about how your medical information is used.

Please select an option below for further information.

SystmOne records | Summary Care Record | Public Health

Summary Care Records

Norton Medical Centre creates a Summary Care Records for each patient. This will contain information about any allergies you may have, unexpected reactions to medications, and any prescriptions you have recently received. The intention is to help clinicians in Accident and Emergency departments and 'Out of Hours' health services to give you safe, timely and effective treatment.

More information about Summary Care Records can be found at the following address:

A Summary Care Record will be created for you unless you choose to opt-out.

If you wish to opt-out of having a Summary Care Records, please complete this form and return to reception. Alternatively, if you have access to SystmOnline you can complete the 'Consent to share information' questionnaire.


Contact Us


Norton Medical Centre
Billingham Road
TS20 2UZ

Tel: 01642 745350

Monday to Friday 8:00am - 6:00pm


Please use our Online Consultation Service to contact us online for an appointment or for queries by using our eConsultation link


From Monday 27th November, our eConsultation service and telephone lines will both open from 8.30am.


The practice is closed on Thursdays between 12 noon and 2:00pm for staff training.

We are occasionally closed for training sessions, please see separate notices in the surgery and on the website for specific dates.

Closure dates can be viewed with our Opening Hours Page along with opening times.

Out of Hours

When the practice is closed call 111 for medical help or visit Out of Hours


Call 999 for Health Emergencies


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